Terms & Conditions

Please read the terms and conditions carefully before using aroegehove.dk. By using and shopping on our website, you agree to accept the terms and conditions described below. As the terms and conditions may be updated from time to time (to reflect changes in technology, our business model, our system’s capabilities, or relevant laws and regulatory requirements), we recommend that you check this page regularly to take notice of any changes we may have made in the terms and conditions.

We only accept orders from private consumers and do not allow orders for or on behalf of a business. If you want to sell A. ROEGE HOVE products in your store or online shop, please contact us at sales@aroegehove.dk for assistance.

PAYMENT

Payment can be made using Visa/Dankort, Mastercard, or Apple Pay. We use SSL technology, one of the most secure systems for ordering online, to encrypt your information. The payment will be withdrawn from your account when the ordered products are ready to be shipped. All prices are stated with VAT in Euro (EUR).

We aim to have all items in stock, and if they are out of stock, we reserve the right not to accept your order. You will be notified by email, and any payments already processed will be refunded. Pricing errors, spelling errors, and other errors or mistakes can occur, and we will verify prices as part of our confirmation procedures. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our website, we will reject your offer and notify you by email.

DELIVERY

Delivery can take up to 14 days as we do not carry a large stock, and all applications are sewn on by hand. We ship all products within Denmark with DAO 365 and provide a track and trace number for your parcel. We currently deliver to the countries selectable in the checkout process, and if your order consists of several items, we reserve the right to split the delivery.

WITHDRAWALS

Items can be returned within 14 days from the day the parcel is received. You must send an email to info@aroegehove.dkwith the reason for the return, your name, and order number, and you will receive a return label from DHL. Please return the parcel in the same condition as you received it, with all items in unused condition and their hang tag still attached. Refunds can only be processed to the same payment method and account as the order was made.

For more information visit Shipping and Returns page.

WARRANTY

We provide a 2-year warranty according to Danish law that applies to all flaws made in material and production. The warranty should be applied within a reasonable time after delivery of the product. Two months are within reason unless anything else is agreed upon or stated.

The warranty becomes void if an A. ROEGE HOVE product is used improperly or for unintended purposes.

To learn more about your protection as a consumer buying through a PensoPay solution, visit PensoPay.com.

COPYRIGHT AND TRADEMARKS

A. ROEGE HOVE and our suppliers own all the contents of the website, including but not limited to design, text, graphics, logos, video and audio clips, images, button icons, software compilations, source coding, and software, which are protected by Danish and international copyright laws.

The brand names, product names, logos, and titles appearing on the website are trademarks or trade names belonging to A. ROEGE HOVE, and any reproduction of such trademarks or trade names is strictly prohibited, unless it is for personal use. Unauthorized reproduction of these trademarks or trade names constitutes an infringement of the owner’s rights.

DISPUTES

If you need to file a dispute towards A. ROEGE HOVE or our products, please visit ec.europa.eu/odr.